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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Ahmed Nayer

Ahmed Nayer

July 7, 2026

5  out of  5
rating by Ahmed Nayer
"Excellent customer service! Ahmed was professional, patient, and took the time to explain all my insurance options clearly. He helped me find the right coverage at a great price and made the entire process easy and stress-free. I highly recommend Ahmed Basuni and his team to anyone looking for reliable insurance and outstanding service."
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Mukhlis Alabdalrazzak

June 23, 2026

5  out of  5
rating by Mukhlis Alabdalrazzak
"amazing customer service"
We responded:
"Mukhlis, it is a pleasure to hear what a wonderful experience you have had with State Farm Agent Ahmed Basuni’s Team!"
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Osamah Al-Samomi

June 15, 2026

5  out of  5
rating by Osamah Al-Samomi
"Customer service was perfect"
We responded:
"Osamah, it is a pleasure to hear what a wonderful experience you have had with State Farm Agent Ahmed Basuni’s Team!"
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D F

June 12, 2026

5  out of  5
rating by D F
"I had an excellent experience working with this insurance agency. The staff was professional, knowledgeable, and always willing to answer my questions. They took the time to explain my coverage options and helped me find a policy that met my needs at a competitive price. Their customer service is outstanding, and they made the entire process simple and stress-free. I highly recommend this agency to anyone looking for reliable insurance services and personalized support."
We responded:
"Wow, thank you for the 5-star review, d! We deeply appreciate your support! If you ever need any help or have any questions on anything insurance related, please do not hesitate to get in touch!"
Profile photo of Hany Othman

Hany Othman

June 12, 2026

5  out of  5
rating by Hany Othman
"Outstanding Service and Exceptional Value. I had an excellent experience working with Ahmed Basuni and his team at State Farm. From the very beginning, they provided outstanding customer service, responding quickly to every question and making the entire process smooth and stress-free.

What impressed me most was their dedication to finding the best coverage at the most affordable price. Ahmed took the time to explain all my options, ensuring I understood everything and felt confident in my decisions. He truly puts his customers first and works hard to help them save money without sacrificing quality coverage.

The professionalism, honesty, and responsiveness of this office are second to none. It’s rare to find an insurance agent who genuinely cares about his clients and consistently goes above and beyond to help.

I highly recommend Ahmed Basuni State Farm to anyone looking for excellent insurance coverage, competitive rates, and top-notch customer service. Five stars all the way"
We responded:
"Hany, thank you so much for the wonderful review! We really appreciate your kind words. If you ever have any questions or need assistance with anything insurance related, do not hesitate to reach out to State Farm Agent Ahmed Basuni’s Team—we are always here to help!"
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Khaled TURKMANI

June 4, 2026

5  out of  5
rating by Khaled TURKMANI
"Thank you all, especially Miss Leah. I am very happy to deal with you and I wish you success and appreciation"
We responded:
"Mr. Turkmani,
Laya, the team, and myself are pleased with your experience. We will always work hard to meet your expectations. thanks a lot for your reviews and feedback!"
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Poshale Russell

June 2, 2026

5  out of  5
rating by Poshale Russell
"Devery was very helpful and thorough while assisting me to get home owners insurance"
We responded:
"Poshale, thank you for the fantastic rating! We are committed to delivering honest insurance information and reliable service, and we are glad that came through in your experience. "
Profile photo of Jon Owen

Jon Owen

May 18, 2026

5  out of  5
rating by Jon Owen
"I recently switched my homeowners and auto coverage to Ahmed Basuni’s State Farm office and had an excellent experience throughout the process. Devery Jakubos handled most of the day-to-day quoting, comparisons, and paperwork, and was consistently responsive, thorough, and patient in answering detailed questions.

I spent a significant amount of time comparing coverage line-by-line against my existing policies, and they were able to provide coverage that was very comparable — and in several areas stronger — at a substantial savings. The process was organized, transparent, and low-pressure from start to finish.

I especially appreciated the responsiveness, clear explanations, and attention to detail during underwriting and policy setup. Highly recommend Ahmed Basuni’s office, and especially Devery, for anyone looking for a professional and well-run insurance experience."
We responded:
"Thank you so much for the 5-stars, Jon! We really appreciate your feedback and are always here to help with any insurance needs you have. Feel free to reach out to us here on State Farm Agent Ahmed Basuni’s Team anytime."
Profile photo of Jiri Slitr

Jiri Slitr

May 18, 2026

5  out of  5
rating by Jiri Slitr
"Joaquin was friendly, patient and helpful, he understood my needs and provided me with a very competitive quote for my auto insurance right away"
We responded:
"We really appreciate your 5-star review, it means a lot to us! We are always happy to help with anything insurance related—whether it is finding the right coverage or answering general questions."
Profile photo of Debbie Onofrei

Debbie Onofrei

May 8, 2026

5  out of  5
rating by Debbie Onofrei
"We recently moved from Chicago to the area and needed to transfer our auto and renter’s policies over. Devery was so great in helping us find equivalent policies and he took the time to provide multiple quotes so we could make the decision best for our family. Highly recommend this StateFarm agent!"
We responded:
"Debbie, thank you so much for the 5-star rating! If you have any insurance questions or need assistance, State Farm Agent Ahmed Basuni’s Team is just a call or email away!"
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waheeb said

May 8, 2026

5  out of  5
rating by waheeb said
"Excellent experience from start to finish. Ahmed and Joaquin were very professional, responsive, and genuinely cared about providing great service. Everything was handled smoothly and efficiently, and I really appreciated the attention to detail and them going above and beyond to get me the best quote possible . Highly recommend to anyone looking for insurance."
We responded:
"Wow, thank you for the 5-star review, waheeb! We deeply appreciate your support! If you ever need any help or have any questions on anything insurance related, please do not hesitate to get in touch!"
Profile photo of Moath AL-faqi

Moath AL-faqi

May 6, 2026

5  out of  5
rating by Moath AL-faqi
"Very nice experience."
We responded:
"Thank you for your 5-star review. We appreciate your feedback and are pleased to know you had a positive experience with State Farm Agent Ahmed Basuni’s Team. Should you have any further questions or require assistance, please do not hesitate to contact us here in West Bloomfield ."
Profile photo of Val A

Val A

May 6, 2026

5  out of  5
rating by Val A
"The best insurance we spoke to Leah maolood she’s very helpful and generous. Also the prices are great different, we’re happy to make the decision and switch our company"
We responded:
"Valya, it is a pleasure to hear what a wonderful experience you have had with State Farm Agent Ahmed Basuni’s Team!"
Profile photo of Mahmoud Makrach

Mahmoud Makrach

April 20, 2026

5  out of  5
rating by Mahmoud Makrach
"Thank you for your service it was very nice"
We responded:
"Mr. Makrach,
Thanks a lot for your reviews and feedback!"
Profile photo of mohammad hussein

mohammad hussein

April 20, 2026

5  out of  5
rating by mohammad hussein
"Best customer service"
We responded:
"mohammad, it is a pleasure to hear what a wonderful experience you have had with State Farm Agent Ahmed Basuni’s Team!"
Profile photo of Rabie t

Rabie t

April 16, 2026

5  out of  5
rating by Rabie t
"This home insurance company offers excellent service, combining affordable prices with comprehensive coverage that gives real peace of mind. Their team is professional, responsive, and especially efficient when handling claims, which shows their reliability and genuine care for customers. I highly recommend them to anyone looking for trustworthy home protection and outstanding customer support."
We responded:
"Rabie, it is a pleasure to hear what a wonderful experience you have had with State Farm Agent Ahmed Basuni’s Team!Thank you for the wonderful 5-star review! We are so happy you had a wonderful experience with us here at State Farm Agent Ahmed Basuni’s Team. If you ever need anything down the road, do not hesitate to reach out—we would love to help!"
Profile photo of Angelo Gilbert

Angelo Gilbert

April 10, 2026

5  out of  5
rating by Angelo Gilbert
"Joaquin was very helpful, great service"
We responded:
"Angelo, thank you for your wonderful review of State Farm Agent Ahmed Basuni’s Team!"
Profile photo of Halit Buğra Türkoğlu

Halit Buğra Türkoğlu

April 6, 2026

5  out of  5
rating by Halit Buğra Türkoğlu
"Zana offers top-notch, competitively priced insurance services. Her friendly and approachable demeanor always makes discussing my coverage a great experience. Thanks, Zana!"
We responded:
"Halit, it is a pleasure to hear what a wonderful experience you have had with State Farm Agent Ahmed Basuni’s Team!"
Profile photo of Emily Reddy

Emily Reddy

April 6, 2026

5  out of  5
rating by Emily Reddy
"Thank you Zana!"
We responded:
"Emily, thank you so much for the 5-star rating! If you have any insurance questions or need assistance, State Farm Agent Ahmed Basuni’s Team is just a call or email away!"
Profile photo of Abeer Khattab

Abeer Khattab

April 3, 2026

5  out of  5
rating by Abeer Khattab
"I was really lucky to have Ms. Zena help me with auto insurance. Everything went smooth and fast. I have zero complaints, and the plans are convenient for my budget which is perfect.
Thank you for your pro"
We responded:
"Mrs. Khattab,
Devery, the team and myself are happy by your experience. Devery always perfect in finding insurance plans with good coverage and rates. We appreciate your business and thanks a lot for your review and feedback!
"
Profile photo of katie menge

katie menge

March 26, 2026

5  out of  5
rating by katie menge
"I have been with State Farm for many years and they have always been amazing. Devery at Ahmed Basuni’s office was wonderful to work with when I was buying a new car. He quickly and efficiently switched my insurance from the old car to the new car while answering my questions. I can’t thank you enough for making this process so easy!"
We responded:
"Thank you for the amazing review, katie! It is truly the goal of our team to exceed expectations when it comes to all insurance needs."
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Amy Downey

March 26, 2026

5  out of  5
rating by Amy Downey
"Ahmed is very friendly and always willing to help."
We responded:
"Thanks Amy!"
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medo alam

March 21, 2026

5  out of  5
rating by medo alam
"تجربة رئعة ومتميزة وخدمة فورية ومتابعة دقيقة وهتمام ممتاز انصح بيه بشده للجميع الاختيار الافضل علي الاطلاق"
We responded:
"Mr. Alam,
Thinks a lot for your trust and feedback. We will always work hard to meet your expectations. Thank You!"
Profile photo of Moo All

Moo All

March 21, 2026

5  out of  5
rating by Moo All
"💕Laya💕Truly wonderful, she loves her work, is very friendly with people, and is very classy."
We responded:
"Mr. Ali.
We appreciate your feedback!"
Profile photo of Aiden Jimdar

Aiden Jimdar

February 27, 2026

5  out of  5
rating by Aiden Jimdar
"Great service!"
We responded:
"Aiden,
Thank You so much for your review!
"